Rate Design And Cost Recovery: This four hour workshop is designed to provide attendees with general rate setting , rate design skills and methodology, whether their present rate structure is based on metered or flat charges. The session will also provide capital improvement planning techniques, public information techniques, and basic cost analysis and rate design. Class exercises  include the use of various worksheets that can be used to determine rates for your system when you return home. A total of 0.4 CEU's (Continuing Education Units) will be awarded to participants.