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Table of Contents for Oracle Calendar Frequently Asked Questions

 

What is different about the new Oracle Calendar service?

How do I start Oracle Calendar and login?

How do I synchronize my Palm device with Oracle Calendar?

I tried logging on to Oracle Calendar (this is my first attempt) and it did not work.

Holidays - how do I get them out of my in tray?

How do I request an account for Oracle Calendar?

How do I download and install Oracle Calendar to my PC either at home or at work?

How do I change my password?

What if I forget my password?

I changed my password on Oracle Calendar and now when I go home it doesn't work.  What's up?

What is a designate?

How do I schedule a meeting?

How do I check to see if there are any conflicts with the meeting?

How do I schedule a meeting with a group?

How do I schedule a meeting with someone not in my department?

How do I attach a message to a meeting?

How do I read a message that is attached to a meeting?

What if I want to schedule a meeting with someone not in my department?

How do I start Oracle Calendar without the In-Tray coming up first?

When I am invited to a meeting and reject the invitation, how do I get the rejection off of my calendar?

How do I back up my calendar?

What if you clean off the server some day?  How do I make a permanent backup of my calendar?

When the Calendar asks if I want to send an e-mail and it notes the email was sent no one got the email.

How do I set up Members Only groups in Oracle Calendar?

How do I use Members Only groups in Oracle Calendar?

Can I hide information for just one meeting?

Can I make details of a meeting available to just one person?

How do I use Microsoft Outlook calendar with the Oracle Calendar server?  Stay tuned.  IIT is testing this.  Initial tests show that this does work. How do I learn more about Oracle Calendar?

How do I HotSync my palm device with the new Oracle Calendar?

 

 


Oracle Calendar Migration

  • What are the instructions for migrating to the new Oracle Calendar? 
  • By when do I have to migrate to the new Oracle Calendar? 
    • Answer:  March 30, 2007.
  • Do I have to migrate to oracle calendar? 
    • Answer:  Only if you are an Oracle Calendar user.
  • Do I have an account on the new oracle calendar?
  • What if I don't want to migrate to the new Oracle Calendar? 
    • Answer:  Your new Oracle Calendar will be a blank calendar with no appointments.  You can start using the new Oracle Calendar right away.  None of your existing appointments or tasks on the IIT Oracle Calendar server will be available to you after March 30th.
  • I do not use the Oracle Calendar.  Can I start using it now? 
    • Answer:  Check the site above to see if you have an account.
  • I have a palm device.  Can I use it with the new Oracle Calendar? 
    • Answer:  click here.
  • What if I have problems migrating to the new Oracle Calendar? 
    • Answer:  Call IIT for assistance
  • What if I use Outlook? 
    • Answer:  you can continue to use Outlook but may want to check the site above to see if you have an Oracle Calendar account.
  • What if my name is not on the list at the site above? 
    • Answer:  Call IIT for assistance.
  • Managing our groups.  Does everyone in our group need to migrate before we follow the instruction for setting up our group? 
    • Answer:  Yes.  Go ahead and setup the group as described in the instructions because the new accounts have already been created.
  • Why are we changing to a different Oracle Calendar Server? 
    • Cost.  At .65 per month per user, it will cost Capital College less to support the Oracle Calendar both in staff support time and licensing fees.
    • Ability to schedule meetings with other Penn State campus Oracle Calendar users
    • ITS has had the Oracle calendar service for a couple of years now.  IIT has been duplicating licensing fees, staff support and service for that period of time.  During that time, IIT has talked with other users of Oracle Calendar at Penn State.  Chancellor's office staff at twelve campuses of the Commonwealth College use the Oracle Calendar, the Smeal College of Business administrative staff, all staff and some faculty at Behrend use the Oracle Calendar and others have migrated from locally supported to centrally supported Oracle calendar.
    • The promise of further centralizing calendaring service and migrating users from Outlook makes more sense now that the Oracle calendar is also web based.

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Holidays - How Do I get them out of my In Tray?

  1. Start Oracle Calendar
  2. Open your In Tray
    1. Click File/Open Intray or press Cntrl/I
  3. Double click on the New Entries folder.
    1. The new entries folder might already be open
  4. Highlight all the entries in the New Entries folder
  5. Right Click the mouse button
  6. Decide whether to keep the entries in your agenda or not to keep the entries in your agenda
  7. It is advised that you keep the entries in your agenda.

The entries will now disappear from the In Tray and be transferred onto your calendar.

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 How do I request an account for Oracle Calendar?

  1. Start your favorite browser (internet explorer or Netscape)
  2. Go to www.psu.edu/ldap
  3. Type in your Userid.  This is your Penn State Access ID, the one you use to check your email.
  4. Click the Search button.  A screen of information will appear.
  5. Highlight the information with your mouse.
  6. Select Edit/Copy in your browser
  7. Start your email
  8. Select Edit/Paste
  9. send the email to Toni Moore .   Toni will notify you when your account is ready.

Your calendar account will be ready in three business days.

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How do I download and install Oracle Calendar to my PC either at home or at work?

          Using Microsoft Windows

  1. Download the version 9.04 Oracle Calendarã  client.  To do this, click on the following link: cal_win_9042.exe.  If you prefer, get the installation file transferred by your assistant or yourself to a thumb drive or a CD and take the file home.  You will need to logon to the secure server with your Penn State Access ID and password and have been pre-authorized to access the site.  If you are having any problems, call Toni Moore at 717-948-6188.  Toni takes care of the Oracle calendar accounts.

  2. Now that you have downloaded the client you are ready to configure it to connect to the Oracle Calendarã  server.  To connect to the new Oracle Calendarã   Calendar for the first time, you will need to input some settings so the software understands where the server is.  When Oracle Calendarã Calendar is started for the first time, there will be three boxes that need to be filled in.  They look like this:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  1. The first box is labeled User name.  Put in the name IIT gave you.  If you don’t remember, try your proper name.  Example:  Robert Brinkley.  You can also try your Access ID.  Example:  ryb2.

  2. The second box is for your password.  IIT gave you this password.  Call 6188 if you do not remember.

  3. The third box is labeled Connect to.  It might have the word "Off-line" in it.

 

Next to the third box is a button labeled "Other".  Click on the button labeled "Other".  A window labeled "Connection Manager" will appear. 

It will look like this:  There might be the words “offline” without the quotes appearing in the box.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Click on the button labeled "New", which is along the right side of the window.  A window labeled "Connection Editor" will appear.  See screen shot below.  In the "Connection Name" box, type the words "Oracle Calendar Server" (without the quotes). 

In the "Connection Name" box, type the words "Oracle Calendar Server" (without the quotes). 

 

 

 

I

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

In the "Server" box, type "cal.psu.edu" (without the quotes) and press the "Lookup" button. The four boxes at the bottom of the window should become active, and have information in them.  Most importantly, the Node box should have the number 3086 in it.    There may also be a note in the Comment box indicating when the account expires.  IIT will renew these accounts.

  1. Click on the "OK" button.  Then click on the words "Oracle Calendar Server" and click on the "Make Default" button. 
  2. Then click on the "OK" button. 
  3. You can then fill in the "User name" box (usually your first and last name) and the "Password" box (as mentioned earlier, IIT gave you this password), and click on the "Sign-in" button. 

Your calendar should now appear.

 

If you have any questions, please call the I.I.T. Department at 717-948-6188.

 

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How do I start Oracle Calendar and login?

  1. Start Oracle Calendar. 
  2. Click on the button labeled Other.
  3. A window titled Connection Manager will pop up.  You may see an option called Off-line and that is all you will see.
  4. Click the New button.
  5. Next to Connection Name, type Oracle Calendar
  6. Next to server, type cal.psu.edu
  7. Leave the box that says Connect using calendar domain unchecked.
  8. Node should say 3086
  9. Authentication should say Standard Authentication
  10. Compression should say Run Length Encoding Compression
  11. Encryption should say Affine Cipher
  12. Click OK.  You will return to the Connection Manager window.
  13. Your name should already be filled in for you in upper case letters including the middle name.   Your name is linked to your Penn State Access ID.  If you are wondering where this information came from, you can see it the official Penn State online Directory;  this is your full name for display, according to Penn State's official records. It is comprised of all name components.  See www.psu.edu/ldap and type in your last name.  You should not need to type in your Penn State Access ID to log on to the Oracle Calendar.  If you have a problem with your name as it is displayed, you can visit Human Resources and ask to have it changed if you are an employee.  Oracle Calendar accounts at Penn State Harrisburg go to employees only.  Go to www.work.psu.edu and click on Edit Your Online Directory Information.
  14. Type your Access ID password.   If you can't login, call IIT 6188.
  15. You will next see the Oracle Calendar.
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How do I change my password?

PLEASE CHANGE YOUR PASSWORD!!!   
NOT CHANGING YOUR PASSWORD IS A VIOLATION OF UNIVERSITY
POLICY AD20.

  1. Go to www.work.psu.edu
  2. On the right side of the screen click  Change your Password.
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What if I forget my password?

Call 717-948-6188 or the helpdesk at 717-948-6412 and ask to have it reset.  Your password will be reset to the original given when you first received your Access Account.  If you have lost the original password, you will need to visit a signature station to obtain it.  IIT can neither see your original password or give it out over the phone.

 

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I changed my password on Oracle Calendar and now when I go home it doesn't work.  What's up?

I changed my password on Oracle Calendar and now when I go home it doesn't work.  What's up?

This answer is courtesy of the Office of Information Technology, (OIT) at the Georgia Institute of Technology who kindly gave us permission to post.

What has happened is that you forgot the password for your Oracle Calendar offline agenda.  This happened to me the other day because I changed my Oracle Calendar password.  It's very easy to fix thanks to our friends at OIT.

I had the problem fixed in less than five minutes and it worked exactly like they said.

The simplest way to correct this problem is by deleting the local files that comprise the offline agenda. The offline agenda will be rebuilt automatically if needed. You will not lose any data that is stored on the Calendar server. Follow the instructions below.

Windows

  1. Make sure the Oracle Calendar client is not running
  2. Click the Start button and choose Run…
  3. Type %APPDATA% and click OK
  4. Open the Oracle folder
  5. Open the Calendar folder
  6. Delete these two files
    • XTMLOCAL.DAT
    • XTMLOCAL.NDX
  7. Start the Oracle Calendar client program to rebuild the offline agenda

Mac OS X

  1. Make sure the Oracle Calendar client is not running
  2. Open the Documents folder in your home directory (~/Documents)
  3. Open the Oracle Calendar User Data folder
  4. Delete these two files
    • Oracle Calendar Data
    • Oracle Calendar Index
  5. Start the Oracle Calendar client program to rebuild the offline agenda

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What is a designate?

A designate is the person your supervisor has authorized to schedule his/her meetings for him/her.  Maybe that is you.  If you are reading this section, then perhaps you have been asked to be the designate for your supervisor or someone else.  The other person must grant this designate access from their Oracle Calendar to you.   You cannot do it for them, because you don't have their password, but you can show them how.  The instructions are below.  The outcome of having this access is that you can see your supervisor's or someone else's schedule and keep it for them.  When someone wants to schedule a meeting with your supervisor or other people in your department or school you can set up this meeting.  Here's how:

FOLLOW THE STEPS BELOW EXACTLY!!!

  1. First, get authorization to be a designate.  That might be your supervisor or AA.  If you need training, call Robert Brinkley 717-948-6553.
  2. Now, do the following:
  3. Find your designate and talk to him or her. Show him or her this document and and go over the next steps.
  4. Start Oracle Calendar
  5. Click Options/Access Rights
  6. Four "tabs" will come up.  They say Designate, Viewing,  Viewing Tasks, Scheduling.
  7. Click "Designate".  If it is highlighted in bold, then it is already clicked.
  8. Now, on the bottom, you'll see a little window that says "Default:  any unlisted person."  Above that you will see a blurred, almost gray check that says "no designate rights."  You won't be able to change that.  This is good.  You don't want someone else seeing your boss's schedule and changing it, do you?
  9. Now, you, the supervisor, select the person who is to be your designate from the list in the window.  If you don't see anyone listed in the window, click the little magnifying glass.
  10. Then click the groups tab.  Make sure on the next window that both private and others groups is checked.
  11. Find your department. in the groups available window. Next in the window below that the members will appear.  For instance, Continuing Education has 24 members.
  12. Click the name of the person who is to be your designate.
  13. Click add Click OK Now check "full designate rights"  CAUTION TO THE PERSON WHO GRANTED DESIGNATE RIGHTS.  THE DESIGNATED PERSON CAN NOW CHANGE YOUR CALENDAR, ADD APPOINTMENTS, DELETE APPOINTMENTS.   THEY ARE YOUR APPOINTED DESIGNATE.  IF YOU HAVE PERSONAL ITEMS ON YOUR CALENDAR, YOU NEED TO KNOW HOW TO SET UP THOSE ITEMS PROPERLY.  Options/Access Rights is where you do this.

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How do I schedule a meeting?

  1. Start Oracle Calendar
  2. Click file/new/meeting (IN THIS DOCUMENT THE "/" MEANS ANOTHER MENU WILL POP UP) or just press F2.
  3. The cursor will be flashing in a box called Name:
  4. Name: is the name of the person you want to schedule the meeting with.  If you don't know, remember that your administrative assistant turned in a list that said the names of the people.  If you still don't know, click on the little icon that looks like two people.  The next screen that will come up says "select a group"   The private box will be checked.  Click public.  You'll see your department come up.
  5. From the "groups available" pick your department
  6. click OK
  7. Now you'll see every single person listed. This means you're scheduling a meeting with all of them.  Now you didn't need to do it this way.  You could have just type the person's name, so you can remove names you don't want from the list by holding down the shift key and clicking until you've highlighted all the names you want to remove.   The click "remove."  You could also just drag down through them with the mouse.
  8. Let's say you want to meet with Ed Dankanich.
  9. In the name box, type Ed Dankanich.  You can even type Dankanich without the first name.  You'll see his name come up with a question mark.  That means Ed hasn't yet told you he's coming to the meeting.
  10. Click the schedule button.
  11. You'll see a box that says "the attendees' agendas have been updated.  Do you also wish to send them an email?
  12. Click yes.  Another window will come up with an Other window.  Ed's name may or may not be listed.    If it isn't, it is because Ed got tired of all the email messages reminding him of meetings and said he didn't want to be reminded of meetings by email.  If his name IS listed, then you can send him email reminding him of the meeting.  The email reminder will arrive in his Eudora email.
  13. Basically, you'll need to "train" people to check their calendars.
  14. Click Schedule

 

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How do I check to see if there are any conflicts with the meeting?

  1. Start Oracle Calendar
  2. Click on the New Meeting icon (it looks like a clock with a plus by it) or press the F2 key
  3. Fill in the scheduled time for your meeting
  4. Click Tools/Suggest Date-Time
  5. Click the List Suggestions button*

 

*There are many options within the Suggest Date/Time window.  You can search for date and duration, search for time, include Saturdays, Sundays and Holidays and limit the suggestions to a maximum number and select a date.

 

Sometimes the easiest method of finding a date and time that everyone can make the meeting is to just follow step 5, Click the List Suggestions button.

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How do I schedule a meeting with a group?

  1. Much the same as you schedule one with an individual.  Click "back to top" and click on step 6:  how do I schedule a meeting?
  2. With a group, you follow all the steps  listed in "how do I schedule a meeting?" WITH ONE IMPORTANT DIFFERENCE.
  3. WHEN YOU GET TO STEP 9, you'll want to click on the button that says "check conflicts"
  4. This feature will find a time that your whole group can attend.  The feature will work with just one person, but you probably will want this with a whole group.
  5. Now, when you click, check conflicts, the calendar may say conflicts were found.   You can stop right there if you want because it will tell you the date and time of the conflict, but you can optionally go to step 6.
  6. Click OK and click "suggest time".
  7. A window will come up asking a lot of questions.  You don't have to answer these if you don't want to.
  8. Click "list suggestions"
  9. The calendar will list suggestions.
  10. Pick one of the suggested dates and times.
  11. The suggested date and time is entered for you automatically.
  12. Click Schedule.
  13. The system will ask you if you want to send email to the group.  Check to see if anyone is on this list.  If no, go to the next step.  If yes, send the mail
  14. Add the users to the list of people you are scheduling the meeting with.

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How do I schedule a meeting with someone not in my department?

  1. Start Oracle Calendar
  2. Follow instructions in step 6 for How do I schedule a meeting?  Just click on the "back to top" button below and find that topic in the table of contents.
  3. When you have successfully scheduled a meeting with someone IN your department, it's a cinch to find someone not in your department and schedule a meeting with them too.
  4. This time, click file/new/meeting (IN THIS DOCUMENT THE "/" MEANS ANOTHER MENU WILL POP UP) or just press F2
  5. Click Options/Manage Groups.
  6. Click New
  7. Type the name of the group such as "bob's group"
  8. Group type is Private.  Leave it that way.
  9. In members, add names with the magnifying glass or type their name and click the check mark box.
  10. Click OK
  11. Now you can use this private group any time you want to schedule people that are not in your department and you don't have to continually add their names.
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How do I start Oracle Calendar without the In-Tray coming up first?

  1. Start Oracle Calendar
  2. When the In-Tray comes up, minimize it.
  3. Click File/Exit
  4. The next time you log in to Calendar, the In-Tray will NOT come up first.  Instead, it will be minimized at the bottom of your screen or be behind your schedule the next time you start Oracle Calendar.

For this to continue to work, you will have to repeat step two each time you exit the calendar.  Clicking the little "x" in the upper right corner won't do.

This answer courtesy of Derek Nelson and revised for Oracle Calendar by Robert C Brinkley (robertb@psu.edu).   (Derek.Nelson001@dsw.govt.nz)

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When I am invited to a meeting and reject the invitation, how do I get the rejection off of my calendar?

  1. Start Oracle Calendar
  2. Choose Tools, Options, Agenda, Display
  3. On the display screen, lower right corner you will see a checkbox for Refused Meetings underneath Display/Print..
  4. Remove the checkmark, and all meetings you decline are effectively "deleted".   You won't see these declined (rejected) meetings on your calendar anymore.
  5. To still be able to see which meetings you rejected, do the following:
    1. With Oracle Calendar started, click File/Open In-Tray.
    2. With the In-Tray opened, double click on Entries you’ve refused

This answer courtesy of Brian Ralph    (ralph.15@no.spam.osu.edu) and modified for Oracle Calendar by Robert C. Brinkley, (robertb@psu.edu.)

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How do I back up my calendar?

  1. Start Oracle Calendar
  2. Choose File/Download to Local File
  3. You will see a screen that says "You are about to start downloading your Agenda data. Would you like to continue?
  4. Click yes
  5. You will see a screen that says downloading host agenda...  The host is the calendar server.  Now your meetings on are your computer's hard drive and on the Calendar server.
  6. You can download as much of your calendar as you want.  Be careful.  Your calendar may go back several years.  The more of your calendar you download, the longer it will take.  It can take up to 30 minutes if you download your entire calendar and there are a lot of things on it.
  7. It is a good idea to backup your calendar about once a week.
  8. You can now Choose File/Go off line.  Now you can use your calendar just as you do when you're on line.
  9. When you are ready to go back online, click File/Go online.
  10. If you are working off line and sign out of the calendar or go back online, and make changes, you will see the following message:  "Your Off-line Agenda has modified Entries.  Would you like to update your Host Agenda?  Click Yes.  If you click no, you will remain off-line.

Note:  The calendar is set up to automatically download the PREVIOUS MONTH only.   You can change this as follows:

  1. Click Edit/Preferences/On-line
  2. Click the download tab
  3. In the Download Period choices, either change the "Download Entries from:" period or click the round radio button that says "Download all entries."

 

Note:  In Edit/Preferences/On-line, you can set the calendar when you exit and go offline to automatically download or prompt before downloading or do not download.   Just pick one of the three options in the "Option on Exit and Go Off-line" choices.

The default is Do not download.

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What if you clean off the server some day?  How do I make a permanent backup of my calendar?

The new Oracle Calendar server at ITS has a pruning policy.  The pruning policy as of the date of this web page is to prune the database back to 2 years.   ITS does not archive the calendar entries for end users. ITS does give endusers notice when they're going to prune and advises you to export the items that you want to keep to a local file that you can then archive.

As of 18 January 2007 the Oracle Calendar database was last pruned on January 6, 2006 and estimates were that it would probably not be done again for another 6-8 months from January 18 2007.  That means the next pruning is June-August, 2007.  You may wish to have your meetings saved for future reference soon.

METHOD 1

  1. Start Oracle Calendar
  2. Click File/Export data
  3. You will see a window come up that says export utility in the upper left corner.  In it is vCalendar file, iCalendar file, Comma delimited text file for agendas, vCard file, Comma delimited text file for Address Books, tab delimited text file for address books, activity by date - text file, activity by person - text file.
  4. Select Comma delimited text file for agendas.
  5. Press continue
  6. A window will come up that says comma delimited text file for agendas.  You will see a tab that says Agenda with the word export written under it.  Under that an events box will be checked.   Below that there will be a word "period" with three "radio buttons" that say:  range, all, custom.  Most likely range will be selected.
  7. Click the "All" radio button.
  8. Next you'll see a People/Resources box.  Here you can add other people's calendars.
  9. Below that box you'll see a File Name box and in the box it will say \XTIME.TXT
  10. Leave the \XTIME.TXT alone.
  11. Click OK.
  12. You will see a box that says All data was transferred.
  13. XTIME.TXT will be located on the C drive of your computer at C:\      CAUTION!!  If you have requested IIT to backup your files, we backup the My Documents folder.  Please transfer the XTIME.TXT to the My  Documents folder or your PASS space.
  14. Click OK.  YOU'RE DONE.  YOU CAN COME BACK TO YOUR COMPUTER LATER AND BRING UP THE FILE IN EXCEL.

METHOD 2

  1. Follow steps 1, 2 and 3.
  2. Select vCalendar. 
  3. Follow the prompts
  4. Open the vCalendar file in Outlook or any other application that accepts vCalendar files.
 
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When you are ready to bring up the file in Excel, you can go on.

  1. Go to the desktop of your computer and click on the "My Computer" icon.
  2. Click on the C drive
  3. Find the file called \XTIME.TXT or start a program Microsoft Excel.
  4. In EXCEL click File/Open
  5. In the Files of type box, click Text Files (*.prn; *.txt; *.csv)
  6. In the file name box type or click on the file XTIME.TXT
  7. Click Open.  The Text import wizard will start.
  8. Click the radio button that says Delimited.
  9. Click the next button.
  10. Four delimiter boxes will come up.  UNCHECK the box that says tab and check the box that says Comma.  Notice how the data preview window nicely arranges the data.
  11. Click Next.  The next window shows you four radio buttons, general, text, date and do not import column (skip).  I usually select general.
  12. Click finish.
  13. Your calendar will come up in Excel.  Some columns will have "######".   Just widen the column.  The items that were saved from your calendar are: