Frequently Asked Questions

and Learning Guides


Webmail problems

THESE INSTRUCTIONS ARE COURTESY OF THE ITS STAFF.

  1. Are you using webmail at home?  This site will provide tips that help webmail perform faster over a modem.

  2. Another webmail at home tip:  To obtain the screen below, login to webmail and click on the Options .  The photo below illustrates the recommended setting for Mailbox Display Settings for a dialup connection.  Note that the setting is set to Display only last 50 messages.  You might even try Display only last 20 messages or Display only unread messages.

  3. Frequently Asked Questions about Webmail.  This site will provide you with information that most likely will solve the problems you are having and make you happier with Webmail.  We get calls for instance about the back button not working.  This documentation addresses that problem.  You will want to scroll down to:  SECTION 3: Using WebMail/The Inbox and Other Features

  4. See resource below for additional information if you need to make a phone call about Webmail.


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ITS Help Desk phone numbers

2 Willard Building (814) 863-1035 (9:00am - 10:30pm M-R; 9:00 - 4:30pm F)
215 Computer Building (814) 863-2494 (M-F 9:00am - 5:00pm)
ITS Help Desk email  helpdesk@psu.edu

 
IIT Help Desk 717-948-6188
Olmsted Building Basement

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This page is maintained by robertb@psu.edu.

Last modified Tuesday October 17, 2006