On Saturday, June 7, during the regularly scheduled maintenance window (5:00-7:00 a.m.), Information Technology Services (ITS) will migrate all POP and IMAP users of the incoming mail server, mail.psu.edu, to the new and improved e-mail system. During this time, mail.psu.edu will not be available for checking or sending e-mail until after the expected completion time of 7:00 a.m.

It is anticipated that the updated e-mail system will improve the performance, stability, and reliability of Penn State's e-mail service via mail.psu.edu. The migration of mail.psu.edu users marks the first phase in a multi-phase roll-out of the new system. Migration of POP users of the incoming mail server, email.psu.edu, is scheduled for Saturday, June 21; an announcement is forthcoming.

It should be noted that an bug has been identified with the "Leave Mail On Server" option (LMOS) via Macintosh's Mail.app e-mail client. At this time, users are advised to disable the client's LMOS feature, if possible, until Apple provides a fix for this bug; a trouble ticket has been opened with Apple, and an update will be provided once a solution is available.

Inquiries and requests for assistance should be directed to ITS Help Desk staff at helpdesk@psu.edu . Information about the e-mail services managed and provisioned by ITS is found in the ITS Knowledge Base at http://kb.its.psu.edu .

Service may be affected during the ITS maintenance window (5:00-7:00am) on June 7, 2008.

For more information, please contact ITS Help Desk staff ( helpdesk@psu.edu ).

For the most current information regarding this alert, please see http://its.psu.edu/alerts/alert-723 .